After making a reservation you have two hours to pay for the first night of the stay to confirm the reservation, otherwise the reservation will be cancelled.

Once the reservation has been confirmed, the payment for the first night cannot be refunded in case of cancellation or alteration.

No shows or cancellations made under 48 hours before the time of check in will be charged the full amount for the stay.

Payment is made upon arrival by cash (CZK) or credit or debit cards. Please note that a fee of 3% will be charged for credit card payment on top of the amount paid. City taxes in the amount of 21 CZK per person per night are included in the listed price. Check in from 14.00. Check out before 11.00. Our reception is open 24/7.

For reservations of groups of more than 8 people, please contact the hostel directly.

Privacy and Personal Data Policy

We handle your credentials with utmost care. During registration you will be asked only for an email and name. We will only email you updates concerning your reservation status and a guest satisfaction form after you check out.

During check in we will need your personal information

From all our guest we need the following:

• First name
• Last name
• Date of birth
• Email
• Phone number
• Passport number
• Nationality

Additionally from citizens from outside of the Czech Republic we are required by the Czech police to also ask for:

• Visa number
• Domicile
• Purpose of stay

All foreign guest information is sent to the Czech police daily as required by Czech law.

Additionally we store all your credentials in our system database that we use to manage your stay.

To request a purge of your personal information from our systems please contact us at reservations@brixhostel.com and we will do so within the next 5 business days.